Why Beck Technology?
The hidden cost of lost time and productivity due to technical problems is the single
largest expense of business technology.
With Beck Technology you have the benefits of a fully staffed IT department,
at a fraction of the cost - and for much less than it's costing you to function
without qualified IT support. We are at your service 24 hours a day, 365 days a
year. When you do have a problem, there's just one number to call, any time of day
or night.
Our services are both proactive and reactive.
We remotely monitor the critical aspects of every system's security and performance
around the clock, allowing us to anticipate and correct many issues before they
occur.
We assign you a dedicated account manager who takes the time to understand your
current technology needs and your business goals. As a result, we can help you make
the right technology decisions now and in the future.
We help with all your technology purchases, assuring that you get everything you
need (and nothing you don't), all at the lowest prices.
We train your people in the correct usage of the tools they currently have and the
new ones you'd like to provide them.
When a problem does occur, we're always there to help
All of our technicians are highly trained and certified, typically in multiple technologies,
and they're especially talented at working with people who would rather remain non-technical.
We can remotely take control of an unruly PC or server. This frees your employee
from wrestling with the problem, the risk of making it worse, and the tedium of
the "now do this and tell me what happens" approach you get with ordinary telephone
support.
And remember, all this is included in the known monthly rate. There is no "clock running"
as there is with consulting services, so there are no service charge surprises.